General Information FAQ
- Will PRS refund or exchange my guitar?
- PRS Wall-Mounted Guitar Hanger
- How can I become an authorized PRS Dealer?
- How can I learn more about PRS Guitars company culture and community work?
- Will PRS sponsor my special event or donate to my charity/charitable cause?
- Will Paul sign my guitar?
- Where can I get a PRS Catalog?
- My PRS guitar’s hang-tag/COA is missing; can I have a replacement made?
- My dealer did not give me my guitar’s tremolo arm, warranty card, adjustment tools, etc. Can you send me these items?
- I ordered a PRS guitar from my local authorized PRS dealer, when can I expect delivery?
- How do I go about becoming endorsed as a PRS artist?
- Does PRS sell replacement guitar necks and bodies?
- Does PRS offer factory tours?
- Can I purchase a PRS guitar or amp directly from PRS?
- Can I order a custom-made PRS guitar with a color or option that doesn't appear on the website or catalog?
- Why can’t I just buy the latest pickups?
- Why does it take so long to build a PRS Core Guitar?
- What is all of this I’ve been hearing about Import and Export of wood mean?